Everything you need to know about SAM.
Simple answers about how SAM protects seniors, what it costs, and how to get started.
What is SAM?
+
SAM stands for Secure AI Monitor. More importantly, SAM is a trusted companion you can call or text anytime to help you recognize scams, look at suspicious messages more closely, and make safer decisions with confidence.
Is SAM a real person?
+
No. SAM is an AI-powered companion created by SilverSafe AI. SAM uses advanced technology to help evaluate suspicious situations and provide easy-to-understand guidance, while always leaving the final decision with you.
How do I use SAM?
+
Call or text SAM at 844-8-ASK-SAM. Describe the suspicious call or message you received, forward a screenshot, or paste a link. SAM points out possible warning signs and suggests independent checks, like calling the company on a number you already trust. SAM cannot confirm whether a caller, link, or message is legitimate.
Do I need to download an app?
+
No. If you can make a phone call or send a text, you can use SAM. There is nothing to download and nothing new to learn.
Is SAM free?
+
Anyone can call or text SAM for 2 free scam checks. That is a lifetime total for each phone number. After that, you need a plan. Essential Plus monthly comes with a 7-day free trial for first-time subscribers. A card is required, and the plan renews at $29.99 a month unless you cancel.
Who is SAM designed for?
+
SAM is built for older adults first. It is voice-friendly, patient, and simple, designed for people who prefer talking over typing. Families, caregivers, and anyone who wants a second opinion on a suspicious message can benefit too.
Does SAM block calls or texts?
+
No. SAM never blocks, filters, or interferes with your phone. SAM helps you understand whether something is a scam so you can decide what to do. You always stay in control.
What types of scams can SAM help with?
+
Suspicious phone calls, text messages, emails, websites, links, QR codes, social media messages, romance scams, and AI-generated scam content. SAM stays current with the latest scam tactics.
Can SAM guarantee something is a scam?
+
No. No technology can promise complete protection. SAM is designed to help you recognize warning signs, understand the risks, and make a more informed decision before you act.
Can my family see my SAM activity?
+
Only if you link a caregiver. A linked caregiver sees a short summary of each call with SAM, a label and risk level for your texts and photos, your scam alerts (some quote what you said), your medication reminder times and whether you acknowledged them, and your home and travel cities. They get a text after each call, and a phone call straight away if SAM spots a high-risk scam or you say you are unwell, hurt, frightened, or confused. They can also change some settings, such as SAM’s voice and your reminder times. They see your full conversations only if you turn sharing on. You can change these choices or remove a caregiver at any time.
What is the Daily Scam Quiz?
+
A quick, fun question each day that helps you build scam awareness over time. You will learn to recognize real scam patterns, build a streak, and raise your safety score.
Why should I trust SilverSafe AI?
+
Trust is at the heart of everything we do. Our mission is to help older adults navigate an increasingly complex scam landscape with clear, compassionate guidance. We believe technology should empower people, not overwhelm them, and we are committed to responsible AI that supports better decisions without replacing your judgment.
Still have questions?