Your Medicare Card Is Changing — The Phone Scam Targeting Nearly 5 Million Floridians

A wave of phone calls in Florida is targeting Medicare recipients with a simple lie: your card is being replaced, and we need to confirm your details to send the new one.

The caller sounds official. They already know your name and sometimes the last four digits of your Social Security number. They ask you to confirm the rest for verification.

Medicare is not issuing new cards. The agency confirms these calls are fraudulent. Anyone who provides their full Social Security number, banking details, or Medicare ID is handing identity thieves the keys to their benefits.

Medicare beneficiaries in Florida, though the scam is spreading nationally.

Anyone whose phone number appears in publicly leaked data breaches.

1. 1Unsolicited call claims Medicare is issuing new cards.
2. 2Caller already knows partial personal information to build trust.
3. 3You are asked to confirm your SSN or Medicare ID.
4. 4The scammer uses your data to bill Medicare or open credit lines.

• ✓Hang up. Medicare will never call you unsolicited for this.
• ✓Call 1-800-MEDICARE if you want to check your account.
• ✓Never confirm personal information over the phone.
• ✓Text SAM to verify any suspicious number.
• ✓To stop Medicare scam calls like these, hang up immediately, block the number, and report the call to 1-800-MEDICARE and the FTC at reportfraud.ftc.gov.

• Medicare.gov →
• Florida Attorney General →